Dear Subscriber,

Early notice for April 19, 2012, 1:00 pm ET webinar on FCR: Exceed Customer Expectations with Superior Service presented by Rosanne D’Ausilio, PhD, Customer Service Expert, and held by PB Conference.

Get the details and enrol here http://www.pbconferences.com/287/www.human-technologies.com

If you have any questions, or if I can be of further service, don’t hesitate to contact me.

Be sure to share this with your team and other departments, as appropriate.

Regards

Rosanne D’Ausilio, PhD, Customer Service Expert

PS  Get info and details at http://www.pbconferences.com/287/www.human-technologies.com