Dear Subscriber,

Back by request and popular demand, for a combination of my birthday (February 17) and Valentine’s Day (Feb 14)…read on

In today’s economy, one key element for surviving is excellent customer service. Today’s marketplace is a huge opportunity, for firms such as yours to significantly improve their customer service, and in doing so stand out among their competitors.

To help your company accomplish this…The Expert’s Guide on Customer Service, Vol I and II is on special for a limited time.  These are downloadable for immediate access.

Volume I and Volume II are at a special price now at


Rosanne D’Ausilio, Ph.D.
President – Human Technologies Global Inc
3405 Morgan Drive – Carmel, NY 10512
845/222-2455 fax 928/223-6165

PS  This is a limited time offer.  Don’t procrastinate.  Get your copies here