For Immediate Release

Rosanne D’Ausilio, Ph.D.
Human Technologies Global Inc
845/228-6165 – fax 928-223-6165

Customer Service Expert Shares Secrets for Customer Service Success that Most Companies Don’t Know Including How To Really Explode Your Business, Retain Your Customers, Measure Your Success, and Positively Impact Your Bottom Line!

Carmel, NY –- Champion for the Human Press announces hot off the press, How to Kick Your Customer Service Up a Notch: 101 Insider Tips, and How to Kick Your Customer Service Up A Notch: ANOTHER 101 Insider Tips by Customer Service Expert, Rosanne D’Ausilio, Ph.D., President of Human Technologies Global Inc.( In these two volumes containing 202 insider secrets Rosanne reveals insider tips you need to know to propel your customer service up a notch, and give your organization the edge over the competition.  Read more about these at

If you’re looking for someone with powerful information and strategies to help you, then Rosanne is the one you absolutely “MUST” listen to! Never in my life have I met someone so candid and full of such integrity. Thank you Rosanne thank you for everything!  Matt Bacak, Frontier Marketing Intl, LLC Atlanta, GA

I appreciate these tips as it helps me to better understand what is “standard” customer service expectations.  These tips are great!  So many of the topics you cover hit close to home.  Just wanted to give you some feedback.  Thank you for the opportunity.  Thank you, Dr. Rosanne, for that true and encouraging Tip #47. I will remember reading this on the next encounter with the next person!!  I enjoy your Human Tech Tips! I really appreciate the info you provide. I find these tips most interesting and helpful, as do my colleagues. Just a word of gratitude to say how much I appreciate reading your tips. I have been faced with a stressful crisis recently and the tips are all valuable to helping me recover.

If you want to improve your productivity, performance, efficiency, effectiveness, and your customer’s experience, these tips will ‘kick it up a notch for you’. For further information and a list of tips, go here right now to learn more

About Human Technologies Global, Inc. (845-228-6165)  provides specializes in profitable call center operations in human performance management by providing consulting, needs analyses, instructional design, and customized, live, world class customer service skills trainings (  Also offered is agent and/or facilitator certification through Purdue University’s Center for Customer Driven Quality. 


About the Author:  Rosanne D’Ausilio, Ph.D., president of Human Technologies Global, known as the ‘champion for the human’ authors 5 best sellers in the industry, “Wake Up Your Call Center: Humanize Your Interaction Hub, 4th ed, Customer Service and The Human Experience (co-authored with Dr. Jon Anton), Lay Your Cards on the Table: 52 Ways to Stack Your Personal Deck (together with a 32 card deck), How to Kick Your Customer Service Up A Notch: 101 Insider Tips and hot off the press How To Kick Your Customer Service Up A Notch: ANOTHER 101 Insider Tips ( and a very successful complimentary tips newsletter on How To Kick Your Customer Service Up A Notch at


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