Rosanne D’Ausilio, PhD, Customer Service Expert

Just watched a great 18 minute video on motivation.  Very well presented touching on extrinsic vs intrinsic values, left and right brain, what works and what doesn’t and facts to back it up.

http://www.ted.com/talks/dan_pink_on_motivation.html

Extrinsic vs intrinsic values was the topic of our Tip #228.  If you want to subscribe to our How to Kick Your Customer Service Up A Notch popular newsletter, go to http://www.HumanTechTips.com to sign up.

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Regards

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