Rosanne D’Ausilio, PhD, Customer Service Expert

Update on the Influence Project:  I am not 369 out of 18259 and in the 97 percentile.

Please continue being influenced by me! Thank you. http://fcinf.com/v/cm62

Regards

Rosanne D’Ausilio PhD

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Regards,

Rosanne D’Ausilio PhD

Dear Subscriber,

This article was recently posted on SupportIndustry.com at

http://www.supportindustry.com/asktheexpert/listencarefully.htm

Comments, questions, feedback is always welcome.

Regards

Rosanne D’Ausilio PhD

Customer Service Expert

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This month’s column with The National Networker on Find Your Customer’s Why is at

http://tinyurl.com/3aaq2mp

Comments always welcome.