Comments for Rosanne D'Ausilio, PhD, Customer Service Expert http://drrosanne.com Customer Service Expert Speaks Out Fri, 02 Jul 2010 17:28:59 +0000 hourly 1 http://wordpress.org/?v=3.0 Comment on FCR – Again Revisited by Bill http://drrosanne.com/?p=96#comment-80 Bill Fri, 02 Jul 2010 17:28:59 +0000 http://drrosanne.com/?p=96#comment-80 Hi Rosanne, This is a great article. You mentioned SQM Group through the article. I have an some experience with them and <a href="http://www.sqmgroup.com/first-call-resolution-level-1" rel="nofollow">first call resolution</a> is easily the primary focus of their business. Hi Rosanne,

This is a great article. You mentioned SQM Group through the article. I have an some experience with them and first call resolution is easily the primary focus of their business.

]]> Comment on How Do You Motivate? by Kylie Batt1 http://drrosanne.com/?p=86#comment-77 Kylie Batt1 Sun, 13 Jun 2010 00:19:04 +0000 http://drrosanne.com/?p=86#comment-77 <strong>Не унывай! Веселее!...</strong> <a href="http://start-seeking.ru/?p=1977& http://rel" rel="nofollow"> </a> Just watched a great 18 minute video on motivation..... Не унывай! Веселее!…

http://rel” rel=”nofollow”> Just watched a great 18 minute video on motivation…..

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