Dear Subscriber,

Wanted to share this email I just received.

Hi Rosanne,

I’m writing to you today to let you know that your exceptional contribution on Focus has been chosen for inclusion in the Best Practices for Determining Contact Center KPIs briefing. Focus will be using this briefing to further promote your expertise as well as promote the wealth of expertise found within the Focus Expert Network.

Please help us spread the word you’re featured in this briefing by promoting this doc on Twitter, Linkedin, etc.

Thank you, and I look forward to reading your future contributions on!

Courtney Sato
Expert Services
Focus | Business expertise for everyone

direct: 415.293.5511 | main: 415.318.7200

Check it out!!!