Customer Service Tips: How to Improve Customer Service

Dear Subscriber, You are the first to know – my latest book is on Amazon in Kindle format at http://tinyurl.com/dyd5oqt ” The preamble to the US Constitution begins, “we, the people…” I believe we, the people, are who make the difference. I am not trying...

10 Key Secrets to Intuition*

Dear Subscriber, Following is an article that intrigued me, especially #10. We’ve all heard the classic story of thinking about someone out of the blue, then the phone rings and it’s that person.  Perhaps you’ve experienced having an urge to give something to...

Your Emails Are Offending Everybody*

Dear Subscriber, Very interesting article: We miscommunicate plenty when we’re talking face to face. And on the faceless Internet, it only gets worse. Here are 3 guidelines to help you out. If you’ve ever found yourself pacing around your room trying to...