Gentle Reminder – October 13, 2011

Dear Subscriber, By popular demand,: Communication Is Not A 4-Letter Word! How to Establish Relationship with Your Customers by Rosanne D’Ausilio, PhD, Customer Service Expert, will be live again on Thursday, October 13th, at 1 pm ET  More here....

The 12 Attributes of a Truly Great Place to Work

Great article in Harvard Business Review: The Twelve Attributes of a Truly Great Place to Work by Tony Schwartz (president and CEO of The Energy Project and the author of Be Excellent at Anything. More than 100 studies have now found that the most engaged employees —...

Live Webinar Oct 13th 1 pm ET

Dear Subscriber, By popular demand,: Communication Is Not A 4-Letter Word! How to Establish Relationship with Your Customers by Rosanne D’Ausilio, PhD, Customer Service Expert, will be live again on Thursday, October 13th, at 1 pm ET  More here....